Customer Care and Returns
My ceramics are completely handmade,
so there will be variations in colour, size and design, making each piece unique.
Every effort is made to describe and photograph them accurately.
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However, if you are unhappy with your purchase and your item is not as you expected,
please contact me promptly.
If you wish to return the product, it must be returned unused and
undamaged within 7 days of receipt and with proof of postage.
You will be refunded the purchase price, however, not the return shipping cost.
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There is no refund or returns on seconds or sale items, please read descriptions carefully.
Ceramic Art and Pottery User's Guide
The process of turning clay into ceramic has the kiln reaching 1250 degrees Celsius.
Ceramics are able to be used in the microwave, oven and dish washer,
unless otherwise stated.
When used for baking in the oven or microwave, some consideration should be given to the possibility of thermal shock, if moving from a cold fridge to a hot oven.
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Also over time dish washer detergents will dull the glaze,
so to keep products in the best condition, hand washing is recommended.
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PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments